since we all like to label anything
and everything, i am part of "generation jones" or "generation
x". born at the tail end of the 60s, when the beatles had just ended their
maharishi binge, when the students’ revolution in paris exploded big time, and
when "computer" was a word that only the eggheads knew. media then
was the daily newspaper, radio, and the family / friend grapevine. and oh yes,
the family photo album.
the last decade saw a breath-taking surge in the internet, leading to the development and propagation of a variety of new content dispersion methods (aka media). the development of tablets and smartphones made access to the internet easier and encouraged information consumption on the go, which fostered the 160-character infobyte. the internet also helped some very smart nerds design something called “social media” and “digital networks”. the means to spread, and access, information previously available only to a select few became completely democratic.
information and influence could now
spread without barriers (it must be mentioned that digital media can influence
far more subtly and insidiously than traditional media). anyone anywhere, could
"post" anything, without 3rd party mediation or control.
self-published content became the driver of information, rather than carefully
curated and verified data. the onus of "reliability of information"
shifted from unknown, erudite individuals (editors and publishers) to our
neighbours, friends, colleagues and the tea-stall owner at the nearest railway
station. the house-help retained her position as master information jockey,
aided now with a mobile phone and cheap data to flash information, innuendo and
gossip as the gospel across the universe (with apologies to george harrison).
and most importantly, consumption of this media is free, leading to entry and
exit at will.
this is in contrast to traditional
media, which has restrictions on consumption (through paid subscription), has a
physical form and shape (newspapers, magazines, allowing for leisurely and therefore more engaged
consumption), is limited in reach (since only those who like the medium's
ideology or focus will pay for it, and offers better and targeted advertising
(since the brand can choose the medium which appeals to or mirrors its target
audience). this allowed traditional media to tap advertisers and subscribers to
earn enough to pay star “content creators” (journalists, anchors, and similar),
have qualified media bureaux in important cities and generally keep the
information flowing, and unbiased.
digital / online media forgot all
this! the fact that it was open to all was surprisingly touted as the best
means to reach a targeted audience, with minimal wastage and immediate
engagement! it abjured the vary principles of targeting and offered itself as the
best channel of communication in an increasingly wired world.
this is pure bollocks. digital media
is like a woodstock gathering – open for anyone. a harley enthusiast can
“browse” a website meant for chefs learning to make consommé. a fashion icon
can be followed on social media by a scraggly, pimpled youth whose idea of
fashion is burlap sacking. the only restriction is self-imposed, through which
neither the harley enthusiast nor the pimpled youth will theoretically visit
sites not meant for him. but that is expecting the average joe to have far more
intelligence than is seen in reality. paywalled websites are a miniscule fraction
of the internet universe, and most popular information is free and open to all. this allows individual biases,
restrictions and power to play a far larger role in shaping a narrative than in
traditional media.
acknowledging this, digital media companies in recent times
have attempted to smoothen out biases through a process of automated ad targeting
and buying. also called programmatic advertising (it is to be noted that
digital media has birthed a lot more jargon in its short life than traditional
media did in the couple of centuries of its existence). but programmatic
advertising is ARTIFICIAL intelligence, not HUMAN intelligence. which removes the
sensitivity to biases, restrictions, relatability and other factors which complete the entire
engagement.
hence, the chances of an online ad
being placed within a completely irrelevant context are vastly higher than in
traditional media. this leads to higher chances of the brand’s reputation being
affected negatively. recent controversies in this area have made big brands reduce
or stop digital advertising and re-ignite their “passion” for traditional
media. this in turn has made some prominent digital media companies reduce headcount
due to a slowdown in revenue (mainly derived from ad campaigns). digital media is clearly going in for a much needed reboot!
so, to address the question of
whether traditional media is coming back in fashion, my response is a resounding
yes!